| | About UsSpencer Lapidary is Indiana's largest full-service rock shop. Natural stones are cut, ground and polished into beautiful works of art, including room decor, book ends, wind chimes, gem stones, spheres and one-of-a-kind jewelry. It all began in 1960 while Glen Spencer (founder) was visiting family in Oregon. Eldest brother Orville was a "Rock Hound" who introduced Glen to the world of rocks. Glen, fascinated by nature's creations, began rock hunting. Obsidian, Jaspers, Agates and Petrified Wood became favorite stones to collect while rock hunting. Glen having been self-taught, began participating in local rock clubs, rock and gem shows and took classes at Purdue University in mineral identification. In time, Glen purchased lapidary equipment as he expanded his knowledge of the lapidary arts and his hobby eventually became a new small business. "SPHERES BY SPENCER"™ In 1984, having seen beautiful spheres cut from the stones Glen loved, he used his electrical and mechanical knowledge to build sphere machines. It took 1.5 years to perfect both the machines and methods for cutting and polishing precision ground spheres from many types of stones. The precision, within .001 of an inch that Glen achieved in sphere making soon began to draw international recognition. Within several years, Glen cut the world's largest citrine sphere from a single crystal. The International community proclaimed him a "Master Sphere Cutter". In 1988, Glen closed his electrical business in Lafayette, Indiana and opened Spencer Lapidary in Elwood, Indiana. Glen has taught many people lapidary arts. He has appeared on television numerous times with Dick Wolfsie, Ray Rice and on "Across Indiana". He was also featured in several international lapidary trade magazines for his outstanding accomplishments. After 17 years at Spencer Lapidary, Glen retired in September 2005. In June 2010, Glen passed away at 85. He will be missed by all that knew and loved him. NEW OWNER - BRIGHT FUTURE In July 2005, long time friend and customer of Glen, Mark S Bennett, Sr., purchased Spencer Lapidary to continue and improve Glen's achievements. Mark brings new and diverse skills and knowledge to Spencer Lapidary, including Silversmithing. In January 2007, Mark took an early retirement to run Spencer Lapidary full-time. We continue to offer the highest quality work that gave Spencer Lapidary it's worldwide reputation. We are pleased that Spencer Lapidary is still family owned and operated at the same location in Elwood. In addition to our shop's normal merchandise, we now offer such items as stained glass artwork, fused glass suncatchers, unique handmade silver and beaded jewelry and dichroic glass pendants and earrings. CONTACT US We would love to hear from you. If you have any questions or require assistance please contact us toll-free at 1-765-552-0784 (between 12 Noon and 6 p.m. Eastern Time) or customercare@spencerlapidary.com PRODUCT AVAILABILITY Please note that only the items, sizes and quantities that appear on the website are available for ordering. If certain sizes are not available for selection or you receive an "out of stock" or "item not available" message, this means that these items are no longer available for ordering. We use a real time inventory system, (which means that our inventory is automatically checked for availability when you add an item to your shopping cart). If you are unable to add your selected quantity of items to your cart, that means we may not have the number available. For example, if you select 3 of a particular item and there are only 2 in stock, the order system will change the number to reflect the number of items that are available. If the "Add to Bag" icon is missing from an item, this means that it is out of stock and not available for order at this time. BACKORDERS Although our order system checks for inventory in real time there is a very small chance that an item that you have ordered will be on back order or will be unavailable. If this is the case, a Customer Service Representative will contact you immediately via email or phone to discuss your order. INTERNATIONAL SHIPPING International shipments will incur additional shipping and handling charges. A customer care representative will contact you within one business day with your exact shipping charges. Orders will not be processed without customer approval of all charges. PAYMENT METHODS Please allow additional time for international shipments. Duties and taxes are the responsibility of the customer/receiver. We will gladly accept the following payment methods:
SALES TAX No sales tax will be charged to delivery locations outside of the state of Indiana. Spencer Lapidary is required to collect 7% sales tax on all orders shipped to a Indiana address. ORDER SHIP TIMES Most orders usually ship same day Equipment orders ship in 2-3 days Special orders ship in 2-3 Weeks All ship times are approximate. If an item is out of stock or back-ordered you will be notified by email. Please allow additional time for international shipments. SHIPPING METHOD We ship via United Parcel Service (UPS). UPS does not deliver to P.O. boxes therefore a street address is required. All international shipping fees and duties are the customer's responsibility. Shipping charges are determined based on the current UPS ground shipping rates. Express Shipping is available on select items upon request. Please contact us for pricing and availability. Our products are shipped with a signature requirement upon delivery. If you have any questions please contact our customer care department. REFUND, RETURNS AND CANCELLATION POLICIES All special orders must be paid in full at time of order placement. Once the special order has been processed it may not be changed or canceled. We guarantee the quality of our products. Since our products are made specially for you Spencer Lapidary does not accept returns; however, we will gladly replace/repair any item that is defective upon notification within 5 days of delivery. Any jewelry or used items will not be replaced. Shipping costs are non-refundable. Please inspect orders immediately upon receipt. If you have any questions regarding our policies, feel free to contact us at customercare@spencerlapidary.com or 1-765-552-0784 (between 2 p.m. and 6 p.m. Eastern Time Tuesday - Saturday) | |
| Spencer Lapidary is an Anti-Spam Company! Copyright © 2008 - 2012 Reproduction Strictly Prohibited. All Rights Reserved. Spencer Lapidary - 9033 West 1000 North - Elwood - Indiana - 46036 - USA Hours: 2pm - 6pm Tuesday - Saturday Closed Sunday, Mondays & Holidays 1986 - 2011 Spencer Lapidary Celebrates 26 Years of Service! | |
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