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Testimonials

We are very grateful for the customers who pass through our doors in Elwood and visit our on-line store!

If you have a comment about Spencer Lapidary and would like to share it with others, send it to us and we'll post it here so YOU can tell others about us!



Steven - Berkeley, CA

Really top notch service, Thanks!


Konrad - Clarks Fork, ID

All AOK; product well-packaged; arrived in excellent condition; exactly what I was looking for; don't know about price because I didn't comparison-shop.


Susan - Lacombe, LA

I am a great fan of Spencer Lapidary. I couldn't suggest anything to make my experiences more positive. Thank you!


Valerie – Stockton, CA

Great product, excellent packaging and shipping.


Greer – Elizabeth City, NC

I loved the personal notation, made online ordering so personal. The delivery was SUPER FAST!!! I will be ordering again.


Edwin – Vineland, NJ

Nice Little Gemstones


Nancy – Metairie, LA

These guys got the order because a shipper damaged an item I sent to a buyer in New Orleans. Spencer had the replacement item in stock and were so close that they got the new item to my buyer in NOLA in 2 days. That's good customer service --- many thanks for your help.


William – Gladstone, MI

Very friendly and enjoyed talking with the owner and not a machine or a person that just takes phone orders.


Laura – Emmons, MN

Spencer Lapidary is a great store. Found them by "accident" on the internet and have been ordering rocks since. Anytime I have a question, I just call and Mark answers immediately. Have been very pleased with all items purchased, and they are usually to my house in 3 days. Thanks! Laura M.


Wendy – Downers Grove, IL

If I only had more money I would spend it here....love this place! Great service and products!!


Myron – Dowagiac, MI

I was impressed at how fast my order was processed. The on Line ordering made everything go so smoothly and painless. And the next order shipping on us......


Benjamin – San Francisco, CA

Excellent stones, as advertised and displayed on website. VERY GOOD PRICE!


Michael – Swansboro, NC

Great experience. Excellent website and prompt delivery.


Sue – Waukesha, WI

The website was easy to go thru. The prices were great. The delivery was super fast. The merchandise was better than expected. Very good quality. I would recommend this company to all my friends etc. And I will continue to purchase merchandise from them.


Michael – Milford, IN

Everything came well packed and complete. Full invoice with return policy and instructions included. Very fast shipment after I ordered which was much appreciated. I will highly recommend to others. Thanks very much.


Francesca – Jackson, WY

My order was easy to place, was processed, shipped and delivered quickly. The products are all as described and I couldn't be happier with my purchase. Thank you!


Eva – Winslow, AZ

I am always very pleased to do business here. The products are of exceptional quality and the service is super fast and good plus I feel it was done with a smile! These folks love their job and we can tell it is so. I will keep coming back for more!


Vicki – Lakefield, MN

I was a little disappointed in the items purchased this time. Polished rocks were not as good a quality as previously.


Adam – Logan, UT

I was very pleased with this purchase and would definitely buy from this company again. The item was just as described, the price was awesome, and it arrived quicker than I expected. Thanks so much!


Garth – Rexburg, ID

The item I ordered was shipped promptly and communication about the transaction was good. I am completely satisfied with this transaction.


Amber – Great Falls, MT

The people at Spencer Lapidary are great to purchase from, and my orders are always shipped quickly. I love the selection, almost anything I want I can find at this one store.


Barbara – Oak Ridge, TN

Very nice, personable service. Would definitely do business with the company again!


Susan – Lacombe, LA

I am a great fan of Spencer Lapidary. The website is not only easy to use but includes metaphysical properties of stones/crystals/gems with affirmations, related chakra information and other very helpful details.It is my go-to place for all spiritual/crystal and stone needs. They are great to work with, and although I have never had a specific request, I am certain they would be most helpful in every case. The combination stone bags are awesome as well. The website is also helpful as an overall resource.


Roger – Fullerton, CA

Spencer Lapidary is the best rock shop I have ever found anywhere!


Eva – Winslow, AZ

Dear Folks, The quality of your products is always exceptional and your shipping so prompt. Thank you for providing such a wonderful source for beautiful things! Eva


Byron – Far Rockaway, NY

I am happy with the merchandise I received, and it was sent to me in a timely fashion.


Vicki – Jackson, MN

I was very pleased with the selection, the timely delivery and the contact from Spencer Lapidary. I have recommended them to my friends. It was also a very pleasant surprise to receive a personal phone call from Mark Bennett. I am sure I will do business with them in the future. I love rocks!!


Judith – Hummelstown, PA

Items were as advertised and arrived very promptly.


Donna – Brooklyn, NY

I must say that shopping on-line at Spencer Lapidary's website was best on-line experiences that I have ever had. From ordering to check-out the process is very easy, packing of my purchase was professional and done with care, shipping time is fantastic (receive way faster than I could have hoped) and customer service is the best I have experienced on-line. I will DEFINITELY order again from Spencer Lapidary - Kudos!


Roy – Nampa, ID

No Problems. Came quickly and everything worked great. Thanks.


Michael – Independence, MO

I was very satisfied with my purchase. I will probably return for additional supplies when needed.


Greg – Mililani, HI

Shipping to Hawaii presented a couple of issues, but Spencer Lapidary explained the situation and offered alternatives up front without making assumptions. We received personal, one-on-one service and highly recommend Spencer Lapidary to everyone.


Genevieve – Havre de Grace, MD

My order came much earlier than expected, you promised less and delivered more. like it!!!


Gregory – Sewaren, NJ

Excellent customer service ...Nicely priced merchandise!


Gail – Sarasota, FL

Wish the stones had included a cloth bag-but I love them! Thanks!


Greg – Owensboro, KY

They had to back order the product, but kept me informed every step of the way. I am very pleased with my purchase. Thank you!


Edward – Fayetteville, GA

Excellent price - excellent service and incredibly fast completion of & receipt of item ordered. Thank you very much.


Sandra – Janesville, WI

Everything that I ordered was just as beautiful, if not more so, than the web picture depicted it to be. I intend to place another order in the very near future.


Judy – Saranac, NY

Great service! Will definitely do business with them again.


Jessica – Unionville, IN

I bought a double-barrel Lortone tumbler from Spencer Lapidary using their online store. It was fast and easy, the tumbler shipped almost immediately and was exactly what I was wanting. It was also less expensive than many other online stores with the same product. Thank you again!


Eva – Winslow, AZ

The products are excellent quality and always exactly what I expect. I recently ordered a tumbler and am having SO much fun with it. I will definitely order again.


Paula – Vestal, NY

Spencer Lapidary was a pleasure to do business with! Shortly after placing my order, I received confirmation and shipping/tracking information. The tumbler arrived quickly and in perfect condition. I would definitely recommend this merchant and will not hesitate to give them my repeat business.


Miles – Kenmore, WA

Very professional, helpful, and prompt service.


Donald – Kalispell, MT

Great deal - quickly shipped. THANKS!


Tommy – McMinnville, TN

Very pleased with everything I purchased. Delivered in a timely manner with absolutely no problems.


Dianne – Port Loring, ON Canada

Shipped the day after I ordered. I'll shop here again!


Jeannie – San Ramon, CA

I just wanted to say I had a wonderful experience buying a rock tumbler. I received information that was helpful in making my decision. I also feel like I could call anytime with questions. They were very helpful.


Deborah – Indio, CA

I normally don't buy gemstones on the web because I prefer to see them before buying. However, I was in need of some quickly, couldn't find them locally or on sites where I frequently purchase other jewelry making items. A search using Bing took me to Spencer Lapidary where I found what I was looking for at a reasonable price. I ordered, I think, a dozen items and was unhappy with only one. Not because there was a flaw in it, but because I didn't like the color -- a major reason for not buying such things over the web. The shipping was prompt with a brief handwritten note -- a nice touch. And I was able to complete my Christmas presents with time to spare. I WOULD shop at this site again, but would steer away from colors that can turn out "muddy."


Judy – La Pine, OR

I feel that I purchased a one of a kind ring that I couldn't find anywhere else at a terrific price! Customer service was outstanding and will buy from again.


Leslie – Carlsbad, CA

Overall I was very pleased with my purchase. The only downside was that my item was shipped via UPS ground rather than USPS Priority Mail which I selected at checkout. To be fair, they later told me that there was a note on the product page explaining that that item could not be shipped via USPS Priority Flat Rate as it didn't fit in the box. Unfortunately, since I already knew what product I wanted to order, I did not read the entire product page and missed the shipping note. Perhaps in the future, they can offer USPS Priority Mail (not flat rate) for those who need their items sooner? Also, at checkout maybe they could add a note by the Priority Mail choice that says not all items can ship by that method. I would definitely recommend SpencerLapidary.com to others, and I would certainly shop there again!


Lynda – Rockhill, SC

I am an artist that works with copper. Other metal artists shared the process of using a tumbler to polish metal. I did some initial research of tumblers, stainless steel shot. and the burnishing compound. When I located Spencer Lapidary on the web their site was full of great information. After one phone call I had even more questions answered and was ready to order. My tumbler arrived quickly and it has proven to be the answer to a high polish without the long hours at the polishing wheel. The friendly one on one conversation and knowledge of products was outstanding! I have already recommended them to other artists.


Kenneth – Broomfield, CO

You did a great job and I was happy with the crystals.


Eva – Winslow, AZ

Beautiful selection and excellent quality. Fast shipping and very well packed for shipment. I will definitely order from you again. Photos were true representations of products I received and the sizes were just what I expected. I plan to order again very soon.


Lori – Richmond, MO

This lapidary is an exceptional business. These people are dedicated to what they do. I was particularly impressed with their metaphysical properties they have listed on some of their products. Give them a try!


Rich – Park Ridge, IL

An excellent online shopping experience. The transaction was smooth and shipping was prompt. Decided to also stop in their shop with my wife and it was well worth the drive. A great business! Rich


Katherine– Peachtree City, GA

I had an excellent experience with both the website interaction and the delivery and quality of the product received. In addition, I had a couple of questions about the product and the owners were very quick to answer all my questions. I would highly recommend this company!


Cecelia – Chicago, IL

Great product, good price, prompt shipping! Highly recommend.


Dustin – Newport News, VA

Spencer Lapidary has great products and great prices!


Sarah – Cincinnati, OH

I bought a rock tumbler from the Spencer Lapidary website for a Christmas gift for my fiancι. First off, they had the tumbler model I was looking for… and it was a good price and not back-ordered like on other sites. The tumbler came quick and was in great condition. Mark made the whole purchase friendly and personal. We're already thinking of taking a trip to the store.


Scott – Carlsbad, CA

Excellent seller, great customer service, fast delivery, I highly recommend for any lapidary products. Will buy from again.


Angela – Superior, WI

Really beautiful and well made products, as well as the best shipping ever! =]]


Stephen – Waco, TX

I had one of the greatest on-line shopping experiences ever at Spencer Lapidary. Great Products and Prices with Super Customer Service will bring me back! Thanks Mark, you guys are great!


Scot – Redford, MI

I would order rock-related merchandise from Spencer Lapidary anytime.


Judy – Cortland, NY

Wonderful experience. I will be returning. Judy


Jennifer – Somerset, PA

Awesome company to deal with - efficient and friendly!


Thomas – West Lafayette, IN

I made an e-mail inquiry on parts for my polishing machine. Received a quick response. Placed the order and Mark found a cheaper shipping option which saved a few dollars. Received my parts in 3 days. Great customer service. Tom


Joseph – Earlysville, VA

Product we purchased (grit) was delivered quickly, which allowed us to continue with our rock tumbling. Good prices.


Angela – Rehoboth Beach, DE

Very pleased - Excellent customer service - Rapid delivery.


Darlene – Bucksport, ME

I love this store and the people who run are terrific!!!! The selection is very extensive, they have everything and then some!!!


Karrie – Pleasanton, CA

Great products and great service!


Robert – Oak Ridge, NJ

The product quality is very good and the pricing is very good. I was very satisfied with my purchases.


Greg – Anderson, IN Super fast shipping. Item as advertised - Thanks!


Maryann - Indianapolis, IN

Just wanted to tell you how pleased I am with my order! I can't believe how quickly it arrived. - The stones are so much larger than I expected, & the color is not only beautiful, but also perfectly matched. - I ordered the earrings to go with my daughter's large, natural moldavite pendant & the color of the earrings is exactly that of the pendant. I know she will love them. - Once again, thank you. I will certainly go to your site again when I'm looking for stone jewelry. (And pass the word about your company as well.)


Jasmine - Phoenix, AZ

Many thanks for my beautiful new Fluorite Runes, they're perfect!! I enjoyed the personal touch of a hand-written "Thank you" note on my packing slip. All of your stones and services are reasonably priced; the shipping was extremely fast; and my purchase was handled with care and consideration. You've won me over - I will be back to buy more soon!!


Sydney - Noblesville, IN

Dear Mr. Mark,
Thank you for my rock. It's really pretty. Your store "ROCKS"! I will be back soon and I'll bring a friend. Thanks again.


Susy - Kewanna, IN

I drove by this shop after my sister moved close by. I am a rock girl from way back. Every time I went by without stopping I questioned myself. Why am I not stopping in to check this place out?

Once I went through the doors of Spencer Lapidary I knew why. I felt like a princess coming home to her castle. Energy flying, pooling, swirling, rainbows, spheres of magic...

Talking Mark Bennett was easy and fun. I count him in my personal sphere of dear friends now.

Go. I drive over 100 miles to get there. It's worth it! For body and spirit. Take your spirit on a vacation. Go.


Heidi, Kheely & Dusti - Greenfield, IN

My daughters and I drove from Greenfield to visit your store today. I just wanted thank Mark and Tina for making it such a wonderful trip. We LOVED it!!!

We will definitely be back - Thanks again!


Daniel

"Hey, I hope you remember us from Louisiana! We went with Bill and Rose. The guys and family around here really loved the products we purchased from you. Keep up the GREAT work!"


Angie - Fishers, IN

This rock shop is the best that there is. The owners are VERY helpful, knowledgeable, and nice. The shop is VERY organized and user-friendly. Prices are reasonable for the items that are available. If you want it, Spencer Lapidary will have it. HIGHLY recommended. Don't forget to check out the handmade spheres at the front of the store. THIS SHOP ROCKS!


Crystal77

My husband and I have been to several rock shops in the Midwest, but this one is by far the most impressive that I have ever seen. Well organized and clean, Spencer Lapidary is a rockhound and crystal lover's dream come true. The owners are very helpful and freely offer their knowledge - their passion and love of rocks, crystals & minerals is displayed everywhere. Spencer Lapidary is a MUST visit!











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Testimonials