| | TestimonialsIf you have a comment about Spencer Lapidary and would like to share it with others, send it to us and we'll post it here so YOU can tell others about us! Steven - Berkeley, CA Really top notch service, Thanks! Konrad - Clarks Fork, ID All AOK; product well-packaged; arrived in excellent condition; exactly what I was looking for; don't know about price because I didn't comparison-shop. Susan - Lacombe, LA I am a great fan of Spencer Lapidary. I couldn't suggest anything to make my experiences more positive. Thank you! Valerie Stockton, CA Great product, excellent packaging and shipping. Greer Elizabeth City, NC I loved the personal notation, made online ordering so personal. The delivery was SUPER FAST!!! I will be ordering again. Edwin Vineland, NJ Nice Little Gemstones Nancy Metairie, LA These guys got the order because a shipper damaged an item I sent to a buyer in New Orleans. Spencer had the replacement item in stock and were so close that they got the new item to my buyer in NOLA in 2 days. That's good customer service --- many thanks for your help. William Gladstone, MI Very friendly and enjoyed talking with the owner and not a machine or a person that just takes phone orders. Laura Emmons, MN Spencer Lapidary is a great store. Found them by "accident" on the internet and have been ordering rocks since. Anytime I have a question, I just call and Mark answers immediately. Have been very pleased with all items purchased, and they are usually to my house in 3 days. Thanks! Laura M. Wendy Downers Grove, IL If I only had more money I would spend it here....love this place! Great service and products!! Myron Dowagiac, MI I was impressed at how fast my order was processed. The on Line ordering made everything go so smoothly and painless. And the next order shipping on us...... Benjamin San Francisco, CA Excellent stones, as advertised and displayed on website. VERY GOOD PRICE! Michael Swansboro, NC Great experience. Excellent website and prompt delivery. Sue Waukesha, WI The website was easy to go thru. The prices were great. The delivery was super fast. The merchandise was better than expected. Very good quality. I would recommend this company to all my friends etc. And I will continue to purchase merchandise from them. Michael Milford, IN Everything came well packed and complete. Full invoice with return policy and instructions included. Very fast shipment after I ordered which was much appreciated. I will highly recommend to others. Thanks very much. Francesca Jackson, WY My order was easy to place, was processed, shipped and delivered quickly. The products are all as described and I couldn't be happier with my purchase. Thank you! Eva Winslow, AZ I am always very pleased to do business here. The products are of exceptional quality and the service is super fast and good plus I feel it was done with a smile! These folks love their job and we can tell it is so. I will keep coming back for more! Vicki Lakefield, MN I was a little disappointed in the items purchased this time. Polished rocks were not as good a quality as previously. Adam Logan, UT I was very pleased with this purchase and would definitely buy from this company again. The item was just as described, the price was awesome, and it arrived quicker than I expected. Thanks so much! Garth Rexburg, ID The item I ordered was shipped promptly and communication about the transaction was good. I am completely satisfied with this transaction. Amber Great Falls, MT The people at Spencer Lapidary are great to purchase from, and my orders are always shipped quickly. I love the selection, almost anything I want I can find at this one store. Barbara Oak Ridge, TN Very nice, personable service. Would definitely do business with the company again! Susan Lacombe, LA I am a great fan of Spencer Lapidary. The website is not only easy to use but includes metaphysical properties of stones/crystals/gems with affirmations, related chakra information and other very helpful details.It is my go-to place for all spiritual/crystal and stone needs. They are great to work with, and although I have never had a specific request, I am certain they would be most helpful in every case. The combination stone bags are awesome as well. The website is also helpful as an overall resource. Roger Fullerton, CA Spencer Lapidary is the best rock shop I have ever found anywhere! Eva Winslow, AZ Dear Folks, The quality of your products is always exceptional and your shipping so prompt. Thank you for providing such a wonderful source for beautiful things! Eva Byron Far Rockaway, NY I am happy with the merchandise I received, and it was sent to me in a timely fashion. Vicki Jackson, MN I was very pleased with the selection, the timely delivery and the contact from Spencer Lapidary. I have recommended them to my friends. It was also a very pleasant surprise to receive a personal phone call from Mark Bennett. I am sure I will do business with them in the future. I love rocks!! Judith Hummelstown, PA Items were as advertised and arrived very promptly. Donna Brooklyn, NY I must say that shopping on-line at Spencer Lapidary's website was best on-line experiences that I have ever had. From ordering to check-out the process is very easy, packing of my purchase was professional and done with care, shipping time is fantastic (receive way faster than I could have hoped) and customer service is the best I have experienced on-line. I will DEFINITELY order again from Spencer Lapidary - Kudos! Roy Nampa, ID No Problems. Came quickly and everything worked great. Thanks. Michael Independence, MO I was very satisfied with my purchase. I will probably return for additional supplies when needed. Greg Mililani, HI Shipping to Hawaii presented a couple of issues, but Spencer Lapidary explained the situation and offered alternatives up front without making assumptions. We received personal, one-on-one service and highly recommend Spencer Lapidary to everyone. Genevieve Havre de Grace, MD My order came much earlier than expected, you promised less and delivered more. like it!!! Gregory Sewaren, NJ Excellent customer service ...Nicely priced merchandise! Gail Sarasota, FL Wish the stones had included a cloth bag-but I love them! Thanks! Greg Owensboro, KY They had to back order the product, but kept me informed every step of the way. I am very pleased with my purchase. Thank you! Edward Fayetteville, GA Excellent price - excellent service and incredibly fast completion of & receipt of item ordered. Thank you very much. Sandra Janesville, WI Everything that I ordered was just as beautiful, if not more so, than the web picture depicted it to be. I intend to place another order in the very near future. Judy Saranac, NY Great service! Will definitely do business with them again. Jessica Unionville, IN I bought a double-barrel Lortone tumbler from Spencer Lapidary using their online store. It was fast and easy, the tumbler shipped almost immediately and was exactly what I was wanting. It was also less expensive than many other online stores with the same product. Thank you again! Eva Winslow, AZ The products are excellent quality and always exactly what I expect. I recently ordered a tumbler and am having SO much fun with it. I will definitely order again. Paula Vestal, NY Spencer Lapidary was a pleasure to do business with! Shortly after placing my order, I received confirmation and shipping/tracking information. The tumbler arrived quickly and in perfect condition. I would definitely recommend this merchant and will not hesitate to give them my repeat business. Miles Kenmore, WA Very professional, helpful, and prompt service. Donald Kalispell, MT Great deal - quickly shipped. THANKS! Tommy McMinnville, TN Very pleased with everything I purchased. Delivered in a timely manner with absolutely no problems. Dianne Port Loring, ON Canada Shipped the day after I ordered. I'll shop here again! Jeannie San Ramon, CA I just wanted to say I had a wonderful experience buying a rock tumbler. I received information that was helpful in making my decision. I also feel like I could call anytime with questions. They were very helpful. Deborah Indio, CA I normally don't buy gemstones on the web because I prefer to see them before buying. However, I was in need of some quickly, couldn't find them locally or on sites where I frequently purchase other jewelry making items. A search using Bing took me to Spencer Lapidary where I found what I was looking for at a reasonable price. I ordered, I think, a dozen items and was unhappy with only one. Not because there was a flaw in it, but because I didn't like the color -- a major reason for not buying such things over the web. The shipping was prompt with a brief handwritten note -- a nice touch. And I was able to complete my Christmas presents with time to spare. I WOULD shop at this site again, but would steer away from colors that can turn out "muddy." Judy La Pine, OR I feel that I purchased a one of a kind ring that I couldn't find anywhere else at a terrific price! Customer service was outstanding and will buy from again. Leslie Carlsbad, CA Overall I was very pleased with my purchase. The only downside was that my item was shipped via UPS ground rather than USPS Priority Mail which I selected at checkout. To be fair, they later told me that there was a note on the product page explaining that that item could not be shipped via USPS Priority Flat Rate as it didn't fit in the box. Unfortunately, since I already knew what product I wanted to order, I did not read the entire product page and missed the shipping note. Perhaps in the future, they can offer USPS Priority Mail (not flat rate) for those who need their items sooner? Also, at checkout maybe they could add a note by the Priority Mail choice that says not all items can ship by that method. I would definitely recommend SpencerLapidary.com to others, and I would certainly shop there again! Lynda Rockhill, SC I am an artist that works with copper. Other metal artists shared the process of using a tumbler to polish metal. I did some initial research of tumblers, stainless steel shot. and the burnishing compound. When I located Spencer Lapidary on the web their site was full of great information. After one phone call I had even more questions answered and was ready to order. My tumbler arrived quickly and it has proven to be the answer to a high polish without the long hours at the polishing wheel. The friendly one on one conversation and knowledge of products was outstanding! I have already recommended them to other artists. Kenneth Broomfield, CO You did a great job and I was happy with the crystals. Eva Winslow, AZ Beautiful selection and excellent quality. Fast shipping and very well packed for shipment. I will definitely order from you again. Photos were true representations of products I received and the sizes were just what I expected. I plan to order again very soon. Lori Richmond, MO This lapidary is an exceptional business. These people are dedicated to what they do. I was particularly impressed with their metaphysical properties they have listed on some of their products. Give them a try! Rich Park Ridge, IL An excellent online shopping experience. The transaction was smooth and shipping was prompt. Decided to also stop in their shop with my wife and it was well worth the drive. A great business! Rich Katherine Peachtree City, GA I had an excellent experience with both the website interaction and the delivery and quality of the product received. In addition, I had a couple of questions about the product and the owners were very quick to answer all my questions. I would highly recommend this company! Cecelia Chicago, IL Great product, good price, prompt shipping! Highly recommend. Dustin Newport News, VA Spencer Lapidary has great products and great prices! Sarah Cincinnati, OH I bought a rock tumbler from the Spencer Lapidary website for a Christmas gift for my fiancι. First off, they had the tumbler model I was looking for and it was a good price and not back-ordered like on other sites. The tumbler came quick and was in great condition. Mark made the whole purchase friendly and personal. We're already thinking of taking a trip to the store. Scott Carlsbad, CA Excellent seller, great customer service, fast delivery, I highly recommend for any lapidary products. Will buy from again. Angela Superior, WI Really beautiful and well made products, as well as the best shipping ever! =]] Stephen Waco, TX I had one of the greatest on-line shopping experiences ever at Spencer Lapidary. Great Products and Prices with Super Customer Service will bring me back! Thanks Mark, you guys are great! Scot Redford, MI I would order rock-related merchandise from Spencer Lapidary anytime. Judy Cortland, NY Wonderful experience. I will be returning. Judy Jennifer Somerset, PA Awesome company to deal with - efficient and friendly! Thomas West Lafayette, IN I made an e-mail inquiry on parts for my polishing machine. Received a quick response. Placed the order and Mark found a cheaper shipping option which saved a few dollars. Received my parts in 3 days. Great customer service. Tom Joseph Earlysville, VA Product we purchased (grit) was delivered quickly, which allowed us to continue with our rock tumbling. Good prices. Angela Rehoboth Beach, DE Very pleased - Excellent customer service - Rapid delivery. Darlene Bucksport, ME I love this store and the people who run are terrific!!!! The selection is very extensive, they have everything and then some!!! Karrie Pleasanton, CA Great products and great service! Robert Oak Ridge, NJ The product quality is very good and the pricing is very good. I was very satisfied with my purchases. Greg Anderson, IN Super fast shipping. Item as advertised - Thanks! Maryann - Indianapolis, IN Just wanted to tell you how pleased I am with my order! I can't believe how quickly it arrived. - The stones are so much larger than I expected, & the color is not only beautiful, but also perfectly matched. - I ordered the earrings to go with my daughter's large, natural moldavite pendant & the color of the earrings is exactly that of the pendant. I know she will love them. - Once again, thank you. I will certainly go to your site again when I'm looking for stone jewelry. (And pass the word about your company as well.) Jasmine - Phoenix, AZ Many thanks for my beautiful new Fluorite Runes, they're perfect!! I enjoyed the personal touch of a hand-written "Thank you" note on my packing slip. All of your stones and services are reasonably priced; the shipping was extremely fast; and my purchase was handled with care and consideration. You've won me over - I will be back to buy more soon!! Sydney - Noblesville, IN Dear Mr. Mark, Thank you for my rock. It's really pretty. Your store "ROCKS"! I will be back soon and I'll bring a friend. Thanks again. Susy - Kewanna, IN I drove by this shop after my sister moved close by. I am a rock girl from way back. Every time I went by without stopping I questioned myself. Why am I not stopping in to check this place out? Once I went through the doors of Spencer Lapidary I knew why. I felt like a princess coming home to her castle. Energy flying, pooling, swirling, rainbows, spheres of magic... Talking Mark Bennett was easy and fun. I count him in my personal sphere of dear friends now. Go. I drive over 100 miles to get there. It's worth it! For body and spirit. Take your spirit on a vacation. Go. Heidi, Kheely & Dusti - Greenfield, IN My daughters and I drove from Greenfield to visit your store today. I just wanted thank Mark and Tina for making it such a wonderful trip. We LOVED it!!! We will definitely be back - Thanks again! Daniel "Hey, I hope you remember us from Louisiana! We went with Bill and Rose. The guys and family around here really loved the products we purchased from you. Keep up the GREAT work!" Angie - Fishers, IN This rock shop is the best that there is. The owners are VERY helpful, knowledgeable, and nice. The shop is VERY organized and user-friendly. Prices are reasonable for the items that are available. If you want it, Spencer Lapidary will have it. HIGHLY recommended. Don't forget to check out the handmade spheres at the front of the store. THIS SHOP ROCKS! Crystal77 My husband and I have been to several rock shops in the Midwest, but this one is by far the most impressive that I have ever seen. Well organized and clean, Spencer Lapidary is a rockhound and crystal lover's dream come true. The owners are very helpful and freely offer their knowledge - their passion and love of rocks, crystals & minerals is displayed everywhere. Spencer Lapidary is a MUST visit! | |
| Spencer Lapidary is an Anti-Spam Company! Copyright © 2008 - 2012 Reproduction Strictly Prohibited. All Rights Reserved. Spencer Lapidary - 9033 West 1000 North - Elwood - Indiana - 46036 - USA Hours: 2pm - 6pm Tuesday - Saturday Closed Sunday, Mondays & Holidays 1986 - 2011 Spencer Lapidary Celebrates 26 Years of Service! | |
Testimonials | |